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How to get clients to pick their favourite photos

Most proofing pain comes from ambiguity: a client who loves "the one where she's laughing", three people replying with different picks, or a reply that never comes. A numbered sheet and a short set of instructions fix nearly all of it.

Updated 12 October 2026 7 min read

1. Cull before you send

Clients cannot un-see a frame. Remove blinks, missed focus, near-duplicates and anything you would not be happy to deliver before the sheet goes out. If you rate in Lightroom, Capture One, Bridge or Photo Mechanic, reject or leave unrated the frames you are dropping, then hide them on the sheet. Ratings saved in .xmp sidecars come across with the files.

2. Number every frame

Frame numbers are the whole point. They give the client a short, unambiguous way to name a picture, and they survive printing, forwarding and phone screens. Keep the filename underneath so you can find each file in seconds when the reply comes back.

Number the sheet in a single sequence across all pages. "Page 2, third row" is exactly the kind of description you are trying to avoid.

3. Choose a layout clients can judge

Clients are judging expressions, not composition, so give them frames large enough to see faces: 4 or 5 across on Letter or A4. Group by scene or outfit if the shoot has natural sections, and put the strongest frame of each section first. The client selects template is set up for this.

4. Write instructions they cannot misread

Put the instructions in the email and in the sheet's header. Say how many to choose, how to reply and by when. Here is a version you can adapt:

Please choose your favourite 15 frames and reply with their numbers, for example: 4, 18, 22, 37. If you would like a different crop or a retouch on any frame, add a note after its number. If more than one person is choosing, please send one combined list. I will start editing as soon as I have your picks, ideally by Friday 24 October.

5. Set a limit and a deadline

A clear number keeps the edit within what you quoted, and a date keeps the job moving. If the package includes 15 images, say 15. If extra selections are charged, say so in the same message so it is not a surprise later.

6. Turn the reply into files

When the numbers come back, read the filenames off the sheet and mark those files in your catalogue, for example with a colour label or a collection named after the client and date. Reply to confirm the list before you start editing, so any mistake is caught while it is still cheap to fix.